FantaZ General Questions
- What is FantaZ?
- Is FantaZ gambling? Is it legal?
- Can I play the games for free?
- How old do I have to be in order to play for cash?
- Are there certain states where I may be located in which I am prohibited to play ANY games for cash and earn commissions for building a network?
- What are the business hours for Customer Support?
FantaZ Account Access
- How do I activate Multi-Factor Authentication (MFA) on my FantaZ account?
- How is my Profile Name used on the site and to promote other players to join?
- Am I able to change my profile name?
- Why was my profile name not accepted?
- It has been over 10 minutes, why have I not received the email verifying my account?
- What information is needed to make changes to my account?
FantaZ Identity Verification
- How do I know my information is safe?
- Why am I asked to provide my personal information in order to play for cash?
- Does FantaZ store any of the information obtained during the identity verification process?
- Once I have provided the necessary information for manual identity verification, how long will it take to process?
- The system is saying that it was not able to verify my identity. What next steps do I need to take in order to prove my identity?
- Am I able to join as an entity?
FantaZ Games and Tournaments
- How much does FantaZ cost to join?
- How can I review my game play results and balance history?
- What happens if I tie my opponents score in a tournament?
- How do I know the games are really skill based?
- How do I know my opponent isn’t cheating?
- How does FantaZ ensure I’m not playing against a significantly more skilled player?
FantaZ Invitations and Networks
FantaZ Z-Wallet
- How can I deposit funds into my Z-Wallet?
- What forms of payment can be used in order to fund my Z-Wallet?
- Is there a transaction fee for filling my Z-Wallet?
- What is the process to withdraw Z-Tokens from my Z-Wallet?
- I am having an issue creating a Skrill account
- What is the minimum amount that I am able to load in my Z-Wallet?
FantaZ Z-Wallet Refunds
- In what form of payment will I receive my refund?
- I entered a tournament, but I was not able to play. Can I get a refund?
- I started a game but was not able to figure out how to play the game. Can I get a refund?
- My computer/phone was disconnected/died in the middle of a game. Can I get a refund?
- There was an issue/glitch with the game and I was not able to complete the game. Can I get a refund?
FantaZ Business Owner (ZBO)
- What is a ZBO?
- What are the ZBO member benefits?
- How do I see who is in my network?
- How much does it cost to be a ZBO?
- How do I earn money as a ZBO?
- How can I earn Referral Bonuses?